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Quest Diagnostics®—Powering affordable care in Central NY with full-spectrum lab testing and services

At Quest Diagnostics, we’re proud to work alongside you in Central New York to deliver exceptional patient care.

With over 25 years in the local area, 10+ Patient Service Centers (PSCs), and more than 40 dedicated employees, we’re committed to providing the high-quality testing and services you need to enable better patient health.

When it comes to health, quality shouldn’t be a trade-off, service shouldn’t be a sacrifice, and cost shouldn’t be a barrier.

Discover how we can help >

A commitment to innovation that lets you do more

  • Advanced diagnostic capabilities, including digital pathology and Next-Generation Sequencing (NGS) in many clinical areas
  • Clinical centers of excellence that deliver advanced tests and patient programs
  • Clinical Education Center with curated medical education resources such as webinars, podcasts, scientific publications, and conference presentations
  • Our 650+ medical and scientific experts have published 200+ articles in peer-reviewed journals, including JAMA

58+ billion results
to inform our reports

Lab testing at the right price

  • Online billing resources and a dedicated line for questions: billing shouldn’t get in the way of patient care—that’s why Quest offers several resources to help you efficiently manage invoices and resolve billing issues

Manage your client bill invoice – QuestDiagnostics.com/eInvoice

Coverage and coding guidelines – QuestDiagnostics.com/MLCP

Provide missing billing information – QuestDiagnostics.com/eTrailer

Phone – 1.866.421.8709

  • Pricing transparency, with real-time cost estimation at the office visit or our PSCs
  • Fewer unexpected bills for better patient satisfaction

We are in-network for 100% of insured lives in Central New Yorka

In-network with these and other major health plans:

Aetna®

Cigna® – all plans

EmblemHealth®

Empire BlueCross® BlueShield®

Fidelis Care® – all plans

Highmark® BlueCross® BlueShield® of Western New York

Highmark® BlueShield® Northeastern New York

Independent Health®

Lifetime Healthcare

MVP® Health Care

UnitedHealthcare®

WellCare™ - Medicare Advantage

a This list is not exhaustive and may or may not include all of the health insurance companies with which Quest Diagnostics is in-network. There may be exceptions in certain areas or for certain members or plans. For example, certain self-funded plans may have a custom provider network. Information is believed to be accurate as of the production date; however, it is subject to change. Even when in-network, not all testing performed by Quest may be covered by a member’s plan. To confirm eligibility for any specific benefits under a health plan, call the Member Services telephone number on the member’s ID card.

2,250+ Patient Service Centers nationwide
and a growing retail presence

Unbeatable experiences that redefine patient care

  • Single source for comprehensive testing and nationwide patient access
  • First national lab to provide healthcare professionals with end-to-end specimen tracking
  • Quanum® Lab Services Manager helps you streamline everything in your practice workflow—ordering tests and supplies, scheduling specimen pickup, obtaining patient results—regardless of your EHR system
  • Seamless EHR integration with connectivity to 800+ systems and a turnkey solution through Quest Quanum® EHR

Delivering actionable insights for
160M patients in the US annually

Better outcomes driven by quality, technology, and speed

  • 3,500 routine and esoteric tests including genetic tests, infectious disease, cancer, women’s health, and more
  • Consulting on test selection and results with board-certified medical experts
  • Results in 1-2 daysbutilizing our national network of aircraft, courier vehicles, and route service representatives
  • Patient ordering and tracking with the intuitive MyQuest®

bThere may be circumstances that require longer turnaround times

Resources

Quest Drug Monitoring

Quest Women’s Health

Quest Advanced® Oncology

Quest Advanced® Neurology
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Autoimmune Diseases

Tick-borne Disease Testing

Health Systems
Power of Diagnostics

Lab Stewardship Case Study

Quest Drug Monitoring

Quest Women’s Health

Quest Advanced® Oncology

Quest Advanced® Neurology

Autoimmune Diseases

Tick-borne Disease Testing

Health Systems Executive Value Prop

Lab Stewardship Case Study

To learn about more ways Quest can help you and your patients, please contact your Quest Diagnostics sales representative or fill out the form below

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Patient Engagement







Testing and Expertise







In Central New York, there’s never been a better time to choose Quest.


Together, we're

powering affordable care

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Quest,Quest Diagnostics,any associated logos,and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics.All third-party marks—® and ™—are the property of their respective owners.© 2022 Quest Diagnostics Incorporated.All rights reserved.

Powering affordable care since 1967